I have used this face wash for years and always had great skin, hardly ever got acne unless I was stressed/eating poorly. I picked up one of the new bottles, without a pump, and I was confused by the consistency. It's super thick and gelatinous, so hard to squeeze out (I thought it was just me!) and for a few weeks I've had INCREDIBLY dry, scaly skin.. my forehead, cheeks and even EYELIDS are flaky. After looking up reviews for this I'm so glad I'm not alone, I was wondering what was going on with my skin!! I hate wasting product but this is going straight in the trash.

I find myself breaking out more in the summer months, so I add this to my routine. I think it helps quite a bit - do not break out as much. Give it a try!

I have used this for years. Why o why did you change the formula and the bottle? I ran out and bought a new bottle that is the new formulation and no longer the pump. Awful choices! 1 the squeeze type lid makes it extremely difficult to get anything out. I bought a cheap dispenser because I was tired of fighting just to wash my face. 2. After 2 weeks I started breaking out. Couldn't figure it out but thinking this formula is not cleaning as well or has something that just doesn't agree with skin that tends to be oily. Will not buy again unless they go back to the old. Looking for a new cleanser now😣

I wish I could give the new formula zero stars. I've used the old formula for ages and after 5 days of the new stuff my chin is covered in itchy burning breakouts. Very disappointed

I've been using morning burst for well over a decade, but since you changed the formula, I'm going to have to find something else. The new formula is too thick to pump or lather properly, has a faintly acidic chemical smell that the old formulation did not, and does not control oil anywhere near as well as it used to. Just to see if it was just me, I googled "clean and clear new formula is terrible", and page after page after page of hits came up. Please listen to your long-time, brand-loyal consumers and bring back the superior version of this product.

I hate the new product. It does not work well in my face. Please bring the old product back. I need it.

Seriously my go to face wash I use it and love how it makes my face fresh

What happened to the old formula that came in the pump. I have used that for over 10 years and the new formula does not work as well for oily skin. Please tell me how to get the old formula with Vitamin C and Ginseng

I've used the Clean & Clear facial cleansers for years. As long as I can remember. But ever since you came out with the new formula in the new bottle, I've had a reaction. It causes a rash on my face. Sadly, I'll have to discontinue using your products now.

This has been my go-to face wash for over 10 years. I am so upset they decided to change the formula. I'll never understand why companies do this. It was great as it was-- no need to change! Losing the pump is inconvenient but I could understand and appreciate the environmental impact. However, I'm sure the decision was motivated more by the cost of manufacturing. It's no doubt cheaper to produce this new crappy bottle than the old one. The customer suffers. PLEASE bring back the old formula, I'll deal with the new bottle. Face wash is a very important product, when you find one that works for you- you tend to be very loyal. I feel like I'll have to go searching for a new one now.