I love this eye serum! It definitely works well for reducing the puffiness and moisturizing the eye area. However, the container is terrible. When I use about half of the contents, I have to get an eyeshadow brush to dig down and get the remaining product out. Still I can't dig out the contents left at the top of the bottle. Estée Lauder needs to do some type of improvement in the design of the glass bottle.

Due to impractical packaging- a glass bottle with just a steel wand instead of a pump- I was able to get around 5ml of product out of 15ml. This type of packaging is a such a waste of product and my money.i don't know how does it work, since I was able to use 1/3 of the product only. My suggestion is to put that cream into jar. Will not buy it again

I like this product very much however the bottle and applicator are a major miss. As is, I will never purchase this again, nor recommend it to a friend. I have dry skin and live in a very dry climate as well and this product works well on me, but I need more lotion than most. After two or three uses, I was ready to toss the bottle in the trash because I could not get product out. Rather than doing that, I took a hammer to the bottle and put all the lotion into a little empty Estee Lauder lotion pot that I had. I always prefer either the little pots or a tube. Even with the tubes, when the product gets low, I slice off the end to get every last drop. Please pass this along to your design team.

While it hasn't led to depuffing in the am which I had hoped would be an added bonus,my eyes definitely feel moisturized. The wand applicator is actually ridiculously terrible. You can't access some of the moisturizer because of the shape, Also, totally random amounts come out. Good idea to have a metal applicator that stays cold but terrible execution.

I received this product for free from Estee Lauder for testing and review purposes.." I was so happy to get this product for free because I actually love this product line and use it all the time. This eye concentrate helps minimize and prevent wrinkles. The hyaluronic acid makes your under eyes looks soft and supple. I can be used day or night. It is a nighttime product, but love Estee Lauder products are amazing. I also love the other products in this line I might go to foundation is the Estée Lauder double long wear. I would definitely recommend these products to anyone because I've used them for years and they've never disappointed.

The eye serum has a nice, thick texture and absorbs easily. However, the steel wand is too thick and bulky (I have similar wands from other brands and they are slim and much easier to use). As the other reviewers said, the way the bottle is designed with a narrow mouth and a big wand, it is hard to get the serum at the bottom of the bottle...so there will be a lot of waste. Not worth the money!

First of all, don't worry about the applicator reviews. The trick is to remove the little plastic stopper thingy as you get close to finishing the bottle. This allows the applicator to reach further down. The very last bits, as with anything in a bottle, just shake it into your palm. This is a great product. I've noticed its helped the fine lines around my eyes and really has softened the "11's". I also use it above my upper lip. It did take a few weeks to notice a change, but it definitely did help. Highly recommended.

I love how this cream glides on smooth and has the perfect consistency for my skin under my eyes. It doesn't take long for it to absorb and it moisturizing. I've been using it several times a week at night and my eye area feels supple and healthy. I love the glow that it gives.

I was hesitant to buy as the price is steep for what you get, but the product itself does what it claims. I don't care for the packaging at all. The wand is hard to use. Right now, my bottle is almost empty, and the wand cannot reach down to the bottom to try and use all of the product. I've turned the bottle upside down, but that doesn't work either.

This is a great product and works pretty quickly and noticeably.