I absolutely LOVE the 3-in-1! I was introduced to it about 6 months ago and I honestly will never use another product again. I've heard the pump can be a bit of a pain sometimes, but I've never had a problem with it! Definitely a product I swear by! I also use the face cleanser.

The formula absorbed flawlessly into the skin providing a perfect canvas for layering sunscreen & makeup in AM. It provides the right amount of moisture, I have extremely dehydrated skin so the pamper myself with HA serum before this cream. I have been using this as my day cream for years, HOWEVER, every time I buy a new one, I need to try my luck with the pump. 8 out of 10 times, only the serum got pumped out, wasting a whole bunch and of the serum (about 3 to 5 tablespoons), then the cream started to come out. That said, there were times that the cream NEVER comes out after a few days trial! Very frustrated and I would have to exchange for another one at shoppers drugs. I sincerely hope that Jouviance can invest in a more sturdy & good quality hardware for this formula. Both Clarins & SVR have similar hardware and no issues at all. PLEASE 🙏🏻

You have to be prepared to try your luck if the pump works or not. When it's not working (brand new), usually ONLY one side of the product comes out and yes I did follow all the possible ways (as suggested by the company and the reviewers who had the same issue), then you may have about 10% chance to have that worked AFTER a whole bunch of the one side product pumped out. A VERY LOW QUALITY hardware the company used to dispense their good quality formula. I am not sure if the anti aging benefits from this product can offset a few lines added to your forehead from struggling with the pump. I stopped buying this one due to its pump issue.

Works great! Sinks into skin nicely with no greasy after feel. Has a hint of grapefruit scent. I love that it's a 2 in one ! Thanks Jouviance for another amazing product!

The cream comes out, but the serum does not. Very expensive product that does not deliver. Would never recommend or buy again.

The use of the pump was challenging but was fix in 3 second. First I block one hole( the one that the product is coming out) with my finger and push the top as if i was ready to using it, right away the other side that was block the gel/cream came out. The products from both holes came out together. Problem fix !

I love all of my Jouviance products but very disappointed in this 3-in-1 Duo Pro. The pump does not work. There are two reviews posted from a year ago stating the same problem. I have tried to unclog it but to no avail. This is a lot of money to spend on a product that doesn't quite deliver. Please take note Jouviance and fix it!!

I experienced the same issue that the pump does not work properly, only one hole of the serum comes out while the hole of the cream does not. Very disappointed!!

The pump does not work properly. The serum comes out but no cream. I took it back to the store and they tried the tester and it did not work, then they opened a new box and it did not work. They contacted their Jouviance rep and she said to un-clog the holes at the bottom of the bottle with something like a paper clip (straighten a section of the paper clip and insert in the holes). After doing that and three hard pumps both serum and cream came out. I left the store a happy camper. Unfortunately that fix didn't last . For every three pumps I would get a very very small bit of the white cream. The hole at the bottom of the white cream is defective , you 'stick the paper clip into the actual container. I had to return the product. Hopefully this review will make it to Jouviance customer service and they can fix the problem.