I used this product last week because I wanted to go platinum and the box claims to lift your hair colour up to 8 levels. It absolutely does NOT. My hair was a very light brown before (probably 3.5 steps down on the colour range on the box), and it made my hair go ORANGE (and I even left the product on 10 minutes longer than the instructions indicated to). Now I wasn't expecting it to lighten to the platinum colour on the box by any stretch, but I didn't expect the colour it resulted in. It wasn't dark orange, but it wasn't a light orange either. And the "purple" conditioner it comes with? It's definitely blue. Which should counteract orange (purple counteracts yellow), but it had absolutely zero effect. So I immediately used it a second time. Still no change. Ultimately I went back to Shoppers the next day and bought their bleach packets with the corresponding activator in a 20volume and used that. So, if you're looking to lighten your hair with this, I'd highly urge against it and to go with their bleach packets. All this resulted in was me having to bleach my hair twice (once with this and again with the packets), doing double the damage to my hair. Also, my hair is fairly long (about 7 inches past my shoulders) but is very thin and I don't have a lot of it, so I figured one box would be enough. It was not.

The roots of my hair turned out really nice and red, but after the first wash, the ends if my hair were completely brown like my original hair colour, almost like I never dyed it. Definitely NOT permanent, would not buy again.

I used this to tone my hair after using the L'Oréal feria bleach level 9 lift. It's pretty decent for a drug store toner

Love this colour and how it makes my hair feel and look. The first time I used Feria Deep Copper Blonde I was surprised at the colour my hair turned out, but loved it! It made me feel empowered, and I haven't looked back. I use this once every 8 weeks and my hair hasn't been damaged. Definitely 5 stars for me.

This colour gave me copper light brown. Not light brown. Meh not a fan of this colour.

I just wanted to say I thought the product worked beautifully and I couldn't have asked for a better experience thank you so much for a great experience

I recently bought the 8S medium silver blonde that says new shade on it. When I put the mixture together it was a reddish orange colour which is not the right shade for this colour. Luckily I had another box of it that did not say new shade on it and when I put the mixture together it turned out more purple toned like the boxes I used before. I even tested that orange/reddish one on another piece of hair and it turned orange. I used the other box that was purple toned and it turned out as it said on the box according to my colour highlights( a beautiful ashy blonde). This company should not be playing around with other peoples hair because that would have been a disaster if I used the box that said new shade on it and it would have definitely resulted in a law suit!!!!!

I have been using this dye for years and have never had any problems. It's easy to use and the colour is gorgeous! I noticed this particular shade was on clearance and I really hope Shoppers does not stop carrying it as it has been my "go to" brand since they stopped carrying the Perfect 10 Blonde shade.

I've had better success with box die as a teen who knew nothing about it. After the recommended time of 25 minutes, it seemed no change had happened. So I left it on a bit more. I was left with no blonde and orange streaks through my roots — and they are not that dark. I'm going to have to do a root touch up now and start over. Such a waste of time, money and effort.

I am extremely dissatisfied with the coverage and that this colour was nothing close to what it said it was. I cannot find the 5C anywhere and this looked like the next best match but it is not ashy at all it turned out amber and terrible in formulation..please do not change formulas if they were good to begin with. Also the product was bubbly when I was applying it!