The best disposable pulsating toothbrush, cleans so well

So first off, the cap that you screw off for the batteries? Yeah, it can go in 2 ways. In other words, if you put it in slightly wrong (which you have a 50% chance of doing), the part that can be removed will be showing backwards. Easy fix, just unscrew it and turn it a bit and screw it back. And by screw, I mean just turn the bottom part of the toothbrush. What's more upsetting is that not only did this come not working out of the box, there's literally no way to change the battery the way they have it set up... or, mine is just messed up during manufacturing. by this I mean I can see the bottom (negative) part of the battery that's ion there, but I have 2 choices. The first is to never change the battery, the second is to bend the heck out of the weaker looking and feeling metal that's holding in the battery (to connect it to make a circuit). Again, it came not working out of the box. Basically, to make it work, I have to take off the bottom part of the toothbrush to expose the battery, then press on the bottom of the battery inwards to push it up more so it will turn on. This is my first order with Shoppers that included this item and a number of others, and 1 other item had a damaged box, the bottles of soap weren't sealed, and they messed up my order. I won't be doing this again, and I would highly recommend if you are looking at purchasing something, do NOT buy this product.