I was so looking forward to a clean good smelling product to use, but these don't work at all! I don't use waterproof mascara, so I never expected something to be so ineffective at removing regular mascara. Terrible product. I wasted my money on 😣

After buying these wipes for year -- the smell was great, they worked well, and the wipes were thick and large -- i received the new formulation and packaging in my latest delivery. The rumours are true, they are awful. Not only don't they work, but they are thin and the chemical smell is overpowering. Leaves a sticky residue too. Why not just leave well enough alone? I'm throwing them out. Such a waste of money because I bought five, as I always do.

I used to love these facial wipes. The texture helped with cleansing and makeup removal. The smell also seems to have changed. I might as well just buy baby wipes now.

I used to buy these 100% for the amazing smell. My latest packs have no scent. Time to find a new wipe! Let me know if you go back, and I'll continue to buy.

These are literally the best makeup wipes I've used. I've tried so many different brands and I always go back to this one. It actually glides the makeup off without tugging on the skin. They smell really gray and have great ingredients. I recommend these out of all makeup wipes.

I agree with neg reviews about the changes. I can't believe Pacifica says there is no change and blames our memory. I have old and new packages to compare. It is 100% different. Don't gaslight us.

Another great product ruined for no reason. These used to have an amazing scent, and they used to actually cleanse my skin. Not anymore! Pacifica changed the formula and the new ones are awful. They now have a nasty chemical smell and leave a sticky residue on my skin. There is still a very faint orange scent, but it's completely overpowered by what smells like household cleaning products. I am a long-time customer and I'm afraid to restock on any Pacifica products after this. These products aren't cheap, and who knows what else they've ruined?

Pacifica changed these & told no one. The formula was like a serum & the wipes were SOFT and thick. They left my face feeling hydrated & wonderful. NOW they are THIN, DRY AND SMELL WEIRD.

I am guessing the changes were due to complaints? Otherwise, I can't see the reason for the changes. As someone with oily and sensitive skin, this product worked perfectly for me... Well, the old version did. I did my normal stock up, and was very annoyed to find that not only has the scent changed, but, the texture of the wipe has changed as well. Instead of feeling like a facial cleansing wipe, it feels like a "Baby Wipe". Not to mention, my skin is now itchy, I'm guessing it was from the new formula. Sad to say, but you have lost a loyal, long-time customer...

I USED to rate this 5 out of 5, but they've reformulated these face wipes and they now have a funky chemical smell. The original packaging had a white plastic lid with an inner sticky portion. The newer packaging only has an orange sticky portion, NO hard white plastic "lid," and certainly not like in the picture: a hard plastic orange lid. The original also smelled delightfully of orange and vanilla straight from the package and really cleansed well; removed my eye makeup wonderfully with no issues. This new formulation only has a slight orange and vanilla scent with an overall yucky chemical smell. It doesn't cleanse my face as well, either. What the heck, Pacifica?! Whatever you did to your face wipes, I do NOT approve! I'm so very disappointed with this product, now. WHY do companies insist on messing up a great thing?!