The area rug in my home which I thought was clean as I always vacuum it…. Turns out it wasn't. This vacuumed sucked so much dirt and dust out of it that rug it filled half the chamber. I LOVE that it has a hard floor and carpet mode, the hand held tools are also amazing. This is honestly the best vacuum I've ever had. It is also light, so I don't have to ask my husband to carry it up and down the stairs for me! Highly recommend.

Got this to replace my expensive Dyson vacuum and I gotta say, I like this one so much more! It's lightweight, maneuverable and cleans so well. I was skeptical of the "self-cleaning brushroll", but to my amazement, it really does work. We have 3 long-haired girls in the house plus 2 always shedding bunny rabbits, and I don't see a single hair on the brushroll after several months of usage. It saves me so much time just not having to clean the brush of all the tangled up hair. I like that it's bagless too so I never have to waste money buying bags. It's just a simple click to empty the dust bin and you can wash the filter. I'm amazed at how much guck this picks up in a single vacuuming. The only problem I have is that it's so lightweight that it tends to fall over sometimes when I'm using the wand tool. But I'm starting to learn to not pull on it so much or lean against it to stop it from falling over. We've owned several different type of vacuums and this is by far my favourite.

Smells like burnt rubber, no stair tool. Huge disappointment more expensive here then anywhere else even with the points

Got this as a replacement for my pet rotator lift away that was not suctioning properly. Grateful to have gotten a new replacement, but would've loved something closer is similarity. This model is so much heavier to move around and rotate. It has no lights like my other model. It doesn't have the lift away option. And it comes with alot less attachment accessories. Kinda disappointed in the trade as I was told I'd get the same model but was on backorder, which was no big deal. I was expecting the same one and I got something totally different and was told they have the right to send a different model similar in price. Yet I wasn't told that in the beginning.

Has a lot of suction and have to open relief so vacuum can move on rug. Will not vacuum shag or thick carpet as vacuum anchors itself in place. Easy to empty and use attachments but falls over easily also.

They need to fix the switch it sometimes does not to turn on or off

The bristles on the vacuum have completely changed the way I look at a vacuum. My Dyson has no been replaced, finally…. The shark has picked up a lot better then the Dyson I am amazed with this product and honestly worth every penny.

I previously had a Shark NV650 which was the best vacuum I'd ever owned. When this broke I was interested in the ZU60 due to the long hose which supposedly went full length of stairs, and wanted to try the non brush roller. I don't care for this model at all. The power cord, despite what these pictures show, comes out of vacuum near bottom and so constantly running it over and so you have to hold it constantly and it knocks into attachments and sends them flying. The hose may stretch far after years of stretching it out but I can't get it to stretch any further than a regular hose. The self clean rubber brush roll doesn't seem to pick up as well as the typical brush roll. Also, there is not a lift away feature so that is really limiting. As soon as I can afford a different vacuum, this one is going into the closet as a spare.

I bought this 2 years ago, I was so impressed with it and it did a really good job, perfect deep cleaning with large dirt container, easy to clean and maintain. but at 2 years mark the handle was broken in 2 different spots! I thought I paid for good quality.

Purchased a few months ago online. Glad the hose is longer. Powerful suction. Finding it a little difficult to run smoothly across some of my area rugs even using the floor setting. Sorry I missed, in my research, that it doesn't have a headlight.