This is the BEST straightener I have ever used in my entire life. I got this two years ago and I use it every week. I have very very curly and frizzy hair (and a lot of it) and this tackles it like a beast. I honestly couldn't be happier with this product. Everytime I use a different straightener I always miss my t3. It comes on vacation with me, to hotels with me, it even has its own spot on my vanity. I love it. Definitely highly recommend this straightener. 10/10 overall no complaints at all will definitely be repurchasing if mine ever goes night night lol

Something Changed with the plates. Now it snags the hair when straightening. Go back to the old plates. The new ones are horrible.

I honestly have nothing bad to say. It's super cute and my hair doesn't feel fried after using it like with some hair straighteners. The set up was super easy just tell the straightener your hair length, if you've had any color and I believe your hair type, and it programs the heat for you and it stays on those settings which is very nice.

I love this straightener! I had been considering it as my new straightener for a while, and I liked that it could be programmed to my specific hair type, although I was a little skeptical. Shipping took a bit longer, but that was probably because I got a popular color during their super spring sale. It was worth the wait. It was easy to program, with clear and helpful instructions. To really test it, I straightened my hair after washing it. I have naturally curly, coarse-textured, medium-length, and color-treated hair. This did an amazing job! With my old straightener, it would take 3-4 hours to straighten, and the top layers were rarely that silky smooth. I finished in 2 hours with this one, and my hair stayed smooth the whole time, only needing a quick touch-up once I finished. It even held up on a particularly humid and hot Texas evening. I also used the retouch option, which worked great too! I got many compliments on how smooth my hair looked. Very happy with this product.

Learning how to turn this on is so difficult. There is no actual button. I can see why this is final sale. It was a complete waste of money.

Stopped working less than a year after purchase. Don't waste your money because customer service is terrible! My sister is a stylist and there are so many better options that last so much longer. I will not be ordering anymore T3 products after this experience.

I just received my order today and I am so saddened by the quality. I used to have the Lucea 1" and it gave out on me. I sent a photo with serial number but warranty couldn't be verified. I was offered a 50% voucher for a new item but the 1" Lucea was no longer available. I thought since this Smooth ID is the more pricey one, that it would work the best. I was wrong! It doesn't get close enough to my roots for starters and second, the touch panel is so difficult to use. I kept accidentally turning it off with my palm while doing my hair. My Lucea worked great for years without issues until a few weeks ago when it stopped heating up properly. I was forced to cut the cord in order to order a new one with a voucher. I wish I had just went with a different brand to be honest.

It's a good tool but I have a little trouble with the Haptic Touch buttons. It takes some getting used to.

Too bulky and difficult to turn on. Doesn't smooth well

I bought this during the vault sale and it was such a disappointment. The item came with the paint peeling off and it didn't work as well as I thought it would. I emailed customer service and they told me that all sales are final and no replacements would be sent and no accommodations would be made. I used it once or twice and I am not really impressed. There are better hair tools out there.